Inside ARM

DebtNext Software Continues the Growth of Their Team, Welcomes Katie Greathouse as Client Success and Operations Director

Copley, Ohio – DebtNext Software, a hosted recovery management software provider, welcomes Katie Greathouse as its new Client Success and Operations Director. In her new role, Katie will look to continually improve internal processes and workflows to streamline support and project communications with clients. She will join DebtNext in its Northeast Ohio headquarters located in Copley,…

Inside ARM

The Impact of the CFPB’s Supplemental Proposed Rulemaking for Time-Barred Debt Disclosures is Greater Than What Appears

Last Friday, the Consumer Financial Protection Bureau (CFPB or Bureau) released its Supplemental Notice of Proposed Rulemaking (SNPR) for time-barred debt disclosures. The CFPB seeks to amend Regulation F, specifically §§ 1006.26 and 1006.34, which implements the Fair Debt Collection Practices Act (FDCPA) and requires debt collectors to make certain disclosures when collecting on time-barred debts.…

When In Doubt, Wait for Clarity: Another Court Stays a TCPA Case Pending Supreme Court’s Review of Constitutionality of TCPA

As explained on TCPAWorld, the big SCOTUS TCPA review is likely to have profound impact on the scope of the TCPA–and possibly our freedom to speak more broadly. Following our firm’s success in obtaining the first-in-the-nation stay of a TCPA case pending the Supreme Court’s upcoming review of the constitutionality of the TCPA, on February 25,…

insideARM Launches New Collections Tech and Strategy Newsletter

Rockville, Md. — insideARM and the iA Institute today announced the launch of iA Collection Strategy & Tech, a free bi-weekly newsletter designed for strategy, analytics, and tech leaders tasked with reducing the cost to collect through improved efficiency and effectiveness. The Collection Strategy & Tech newsletter keeps you informed, just often enough, with tailored…

Arizona Privacy Legislation – Right, Left and Center(ish)

Consumer data privacy appears to be on the minds of legislators in Arizona this session.  As previouslymentioned, House Concurrent Resolution 2013 was introduced in Arizona on Jan. 10, 2020, by five Republicans and one Democrat declaring: That the Members of the Legislature oppose the enactment of laws, the adoption of regulations or the imposition of out-of-state standards that…